03-05-2025, 09:57 PM
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I am offering full access to an Admin account of an advanced and industrial Customer Relationship Management (CRM) system – a rare opportunity for cybersecurity experts, data analysts, or technical researchers. This access is limited to a username and password, but with these credentials, you can gain deep control and high-level access to a critical platform. Below, a detailed and professional technical analysis is provided:
About the System and Its Importance
This CRM system belongs to an after-sales service company operating in French-speaking regions (likely Europe or North Africa), providing support and management for major home appliance brands. The system is designed to handle a massive volume of data, including:
- 4,999 support tickets in the current year (as of March 5, 2025), with 144 tickets in a single day and 561 tickets in a week, indicating high operational traffic and an active customer base.
- Storage of sensitive customer data, including names, addresses, phone numbers, and geographic details (e.g., wilayas and communes in Algeria).
- Management of product inventories (e.g., air conditioners, washing machines, and freezers) and warranty certificates with precise tracking of dates and statuses.
Subdomain Structure and Technical Functionality
This subdomain (CRM) is part of the company’s main domain and is specifically designed for managing customer data, tickets, products, and warranties. Key technical features include:
- Ticket Management Platform: Tracking and updating tickets with statuses like "Open," "In Progress," and "Resolved," with pagination (up to 67 customer pages) and advanced search capabilities.
- Customer Database: Storage and management of structured data, including personal and contact information, with filtering options based on priority (e.g., VIP) and location.
- Product Management: A database of products with technical IDs (e.g., model MAX-WMTT105PG), supporting editing, deletion, and addition, along with barcode and tracking support.
- Warranty System: Generation and tracking of bilingual (French/Arabic) warranty certificates, including precise dates and sensitive details.
Admin User Access (Technical Level)
With Admin account access, you gain full and unrestricted control over the system, including:
- Customer Database Access: View, extract, and modify sensitive information (names, addresses, phone numbers), with the ability to export data in structured formats.
- Full Ticket Management: Create, edit, delete, and change ticket statuses, including assigning them to representatives or altering priorities.
- Product Management: Full access to product inventories, including adding, deleting, and modifying technical specifications and stock levels.
- Warranty Management: Generate, edit, and delete warranty certificates, which can be used to manipulate dates or conditions.
- User and System Configuration Management: Add/remove users, configure roles, and customize the interface and backend, providing complete operational control.
Why Is This Access Valuable?
This system is critical to the company’s operations, and a security breach could lead to financial, legal, and reputational damages. Admin access enables the extraction of customer data, manipulation of business processes, or disruption of support services. Given the traffic volume (e.g., 144 daily tickets) and sensitive data, this access has high potential for informational or operational purposes.
Limitations (Technical Note)
Only the username and password are provided – no tools, devices, or additional physical access are included. You must use these credentials to log in and manage your own security. This access requires technical expertise for safe and effective use.
Price
0.5 Bitcoin (BTC)
(Approximately $30,000 as of March 5, 2025, based on cryptocurrency exchange rates)
This price is set for exclusive access to the Admin username and password, considering the technical value, sensitive data, and operational potential. Payment is accepted only in Bitcoin to maintain anonymity. For more information or to purchase, contact me via private message.
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